Terms & Conditions
Effective Date: 20/06/2026
Welcome to MAMK GROUP (“we”, “our”, “us”). These Terms & Conditions govern your access to and use of our website and the purchase of products through our online store. By accessing our website or placing an order, you agree to be bound by these Terms & Conditions.
If you do not agree with any part of these Terms, please discontinue using our website.
1. About Our Business
MAMK GROUP is an independent online retailer of genuine printers, printing accessories, and related products.
We source products from trusted suppliers and deliver them to customers across India. Unless specifically stated, we are not affiliated with, endorsed by, or authorised by any manufacturer whose products are offered for sale.
2. Eligibility
To place an order, you must:
- Be at least 18 years of age or have permission from a parent or legal guardian.
- Provide accurate and complete information during checkout.
- Use the website only for lawful purposes.
You are responsible for maintaining the confidentiality of your account credentials.
3. Product Information
We make every effort to ensure that product descriptions, specifications, images, and prices are accurate.
However:
- Product images may be for illustration purposes only.
- Colours may vary depending on your display device.
- Manufacturers may change specifications or packaging without prior notice.
- Minor typographical or pricing errors may occasionally occur.
We reserve the right to correct any errors without prior notice.
4. Product Availability
Products displayed on our website are subject to availability.
Since some products may be sourced after an order is placed, inventory may occasionally change before processing is completed.
If a product becomes unavailable after your order has been placed, we will notify you as soon as reasonably possible and offer either:
- A full refund,
- A suitable alternative product (if available), or
- Cancellation of the order.
5. Pricing
All prices displayed on the website are in UNITED STATES DOLLAR (USD).
Applicable taxes, including GST where required, will be displayed during checkout or on the invoice.
We reserve the right to modify prices without prior notice. However, confirmed orders will not be affected unless a genuine pricing error has occurred.
6. Orders
Submitting an order does not automatically constitute acceptance.
Orders may be cancelled or declined for reasons including:
- Product unavailable
- Incorrect pricing
- Payment failure
- Suspected fraudulent activity
- Incomplete customer information
- Regulatory or legal restrictions
If payment has already been received, any eligible refund will be processed according to our Refund Policy.
7. Payments
We accept payment methods displayed during checkout.
Payments are securely processed through trusted third-party payment providers.
We do not store your debit card, credit card, banking passwords, CVV, or UPI PIN.
8. Shipping & Delivery
Shipping timelines are estimates only and may vary depending on product availability, courier operations, weather conditions, public holidays, or circumstances beyond our control.
Risk of loss passes to the customer upon successful delivery of the product.
Detailed shipping information is available in our Shipping Policy.
9. Warranty
Most products sold on our website are covered by the manufacturer’s warranty where applicable.
Warranty claims are handled by the respective manufacturer or their authorised service centres.
Our role is limited to selling genuine products and providing reasonable assistance regarding warranty information.
Please refer to our Warranty Policy for complete details.
10. Returns & Refunds
Returns, replacements, and refunds are governed by our Return & Refund Policy.
Customers should review that policy before making a purchase.
11. Customer Responsibilities
Customers agree to:
- Provide accurate billing and shipping information.
- Inspect products upon delivery.
- Follow the manufacturer’s instructions for installation and use.
- Report damaged or incorrect items promptly.
- Not misuse the website or attempt unauthorised access.
12. Intellectual Property
All website content, including text, graphics, logos, layouts, images, icons, software, and design elements, is the property of MAMK GROUP or its respective owners and is protected under applicable intellectual property laws.
Unauthorised copying, reproduction, or distribution is prohibited.
Manufacturer trademarks, logos, and product names remain the property of their respective owners and are used solely for product identification.
13. Limitation of Liability
To the fullest extent permitted by law, MAMK GROUP shall not be liable for:
- Indirect or consequential losses.
- Business interruption.
- Loss of profits or revenue.
- Delays caused by courier partners.
- Manufacturer warranty decisions.
- Events beyond our reasonable control.
Our maximum liability shall not exceed the amount paid by the customer for the relevant order.
14. Prohibited Use
You agree not to:
- Use the website for unlawful purposes.
- Attempt to hack or disrupt our systems.
- Upload malicious software or harmful code.
- Misrepresent your identity.
- Interfere with other users’ access to the website.
Violation of these Terms may result in suspension or termination of access.
15. Privacy
Your use of this website is also governed by our Privacy Policy and Cookie Policy.
16. Changes to These Terms
We reserve the right to update these Terms & Conditions at any time.
Revised versions will be published on this page with the updated Effective Date.
Continued use of the website after changes are published constitutes acceptance of the revised Terms.
17. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts located in Amroha, Uttar Pradesh, India.
18. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us.
Business Name: MAMK GROUP
Email: support@mamk.group
Phone: +91-7861001214
Business Address: H. No. 00, MOH. GULA TALAB, NAUGAWAN SADAT, Amroha, Uttar Pradesh, 244251
GSTIN: 09ABLFM6616L1ZO
