Contact Us
We’re here to help! Whether you have a question about a product, need assistance with an order, or require information about shipping, returns, or warranties, our team is happy to assist you.
At MAMK GROUP, we are committed to providing friendly, professional, and timely customer support to ensure you have a smooth shopping experience.
Customer Support
If you have any questions or require assistance, please feel free to contact us using any of the methods below.
Business Name: MAMK GROUP
Email: support@mamk.group
Phone: +91-7861001214
Business Address: H. No. 00, MOH. GULA TALAB, NAUGAWAN SADAT, Amroha, Uttar Pradesh, 244251
GSTIN: 09ABLFM6616L1ZO
Business Hours
Our customer support team is available during the following hours:
Monday – Saturday: 9:00 AM – 6:00 PM (IST)
Sunday & Public Holidays: Closed
Messages received outside business hours will be responded to as soon as possible on the next working day.
How We Can Help
Our team can assist you with:
- Product information and recommendations
- Order status enquiries
- Shipping and delivery information
- Returns and refund requests
- Warranty guidance
- Payment-related queries
- Invoice requests
- General customer support
Before Contacting Us
To help us assist you more efficiently, please include the following details when contacting us regarding an existing order:
- Order Number
- Full Name
- Registered Email Address
- Contact Number
- Brief description of your enquiry
Providing these details helps us locate your order and respond more quickly.
Response Time
We aim to respond to most customer enquiries within 24 business hours.
Response times may be slightly longer during weekends, public holidays, or periods of unusually high enquiry volume.
Warranty & Technical Support
For products covered under the manufacturer’s warranty, warranty repairs and technical servicing are generally provided through the respective manufacturer’s authorised service centres.
If you need assistance locating the appropriate manufacturer support or require a copy of your purchase invoice, please contact us and we’ll be happy to help.
Feedback
We value customer feedback and continuously work to improve our products and services.
If you have suggestions, compliments, or concerns, we’d love to hear from you. Your feedback helps us improve the shopping experience for all our customers.
Thank You
Thank you for choosing MAMK GROUP.
We appreciate your trust and look forward to serving you with genuine products, secure shopping, and dependable customer support.
